Any Brand & Any Problem — Sales & Repair

About Hi-Link Computer

Your Trusted Technology Partner in Dharan, Nepal.

Hi-Link Computer has spent over a decade supplying genuine computers, laptops and networking equipment, backed by certified repair and honest, local support — for homes, businesses, schools and government offices across the region.

Our Story

Built in Dharan, for Dharan

Hi-Link Computer began in 2013 as a small repair counter, started by a technician who was tired of watching neighbours get overcharged for basic fixes and sold second-hand parts as new. The idea was simple: sell genuine products, quote honestly, and fix things properly the first time.

Growth came slowly at first — one satisfied customer telling another, a school asking us to set up its first computer lab, a local business trusting us with its network. Along the way we faced the usual challenges of a small technology business: unreliable supply chains, training technicians faster than demand grew, and earning trust in a market used to being let down.

Today, that same commitment drives everything we do. What started as one repair counter has grown into a full technology solutions provider — but the promise to every customer who walks through our door hasn't changed.

whyChooseUs

Since 2013

Serving Dharan

Purpose & Direction

Mission & Vision

Our Mission

  • Deliver genuine, quality technology products
  • Provide reliable, transparent repair services
  • Keep pricing fair and affordable
  • Prioritise customer satisfaction in every interaction
  • Support customers long after the sale is made

Our Vision

  • Become the leading technology partner in Eastern Nepal
  • Expand our range of products and services
  • Build lasting relationships, not one-time sales
  • Bring innovative IT solutions to more institutions
  • Keep raising the standard for tech service in the region
What Guides Us

Our Core Values

Integrity

We quote honestly and stand behind every product and repair we deliver.

Customer First

Every decision starts with what's genuinely best for the person in front of us.

Innovation

We keep learning new hardware, tools and methods so our advice stays current.

Quality

Genuine parts, careful workmanship, and testing before anything leaves our hands.

Reliability

When we give a timeline or a quote, we hold to it — no surprises later.

Continuous Improvement

We review what didn't go well just as closely as what did, and adjust.

Our Offerings

What We Do

Three areas of work, one team responsible for all of them.

Product Sales

  • Desktop Computers
  • Laptops
  • Printers
  • CCTV Systems
  • Networking Devices
  • Tech Accessories
  • Computer Components

Repair Services

  • Laptop Repair
  • Desktop Repair
  • Printer Repair
  • CCTV Maintenance
  • Data Recovery
  • Software Installation
  • Virus Removal

Business Solutions

  • Office Setup
  • School Computer Labs
  • Network Installation
  • WiFi Setup
  • IT Consultation
  • Server Installation
  • Hardware Upgrades
what set us apart
Why Choose Us

What Sets Hi-Link Apart

A dozen local competitors sell similar hardware — this is what actually makes the difference once you're a customer.

Experienced technicians

Genuine products only

Affordable pricing

Fast turnaround

Friendly customer support

Warranty on selected products

Trusted local business

Professional after-sales service

The People Behind It

Meet Our Team

A small team that's stayed close-knit as we've grown.

Kumar Shrestha, Founder of Hi-Link Computer Dharan

Kumar Shrestha

Founder

Proud to serve our customers with reliable computers, accessories, and professional IT solutions. We always focus on quality products and friendly service.

Manoj Joshi, Manager at Hi-Link Computer Dharan

Manoj Joshi

Founder

At Hi-Link Computer, our goal is simple — provide quality technology at a fair price with honest and dependable service. Thank you to all our valued customers for your trust.

How We Work

Our Working Process

The same five steps, whether it's a single laptop or a full office rollout.

1

Understand Requirements

We start by listening to what you actually need.

2

Provide Consultation

Honest advice on options, trade-offs and budget.

3

Recommend Best Solution

A clear plan matched to your budget and timeline.

4

Deliver Product or Service

Installed, tested and handed over properly.

5

After-Sales Support

We stay reachable long after the invoice is settled.

our commitment
Our Promise

Our Commitment to You

These aren't marketing lines — they're what we hold ourselves to on every order, every repair, every visit.

Genuine Products

Honest Pricing

Professional Service

Reliable Support

Long-Term Relationship

Customer Satisfaction

Brands We Carry

Featured Brands

Get In Touch

Visit Us or Reach Out

We're based right in Dharan and happy to help over the phone, on WhatsApp, or in person.

Business Address

Gautam Path, Dharan-8, Koshi, Nepal

Phone Number

+977 9808863936, 9862022459

WhatsApp

+977 9819353618

Email

support@hilinkcomputer.com

Business Hours

Sun–Fri: 8:00 AM – 8:30 PM

Sat: 11:00 AM – 8:30 PM